Legal
How we handle information submitted through this website.
This Privacy Policy describes how SupportLayer Advisory collects, uses, and protects information submitted through this website. It applies to visitors who browse the site and to individuals who request a conversation through the contact form.
When you request a conversation, we collect your name, email address, and the context you provide about your situation. We also collect standard technical information from your browser, such as your IP address, browser type, and pages visited, through standard server logs and analytics tools.
We use the information you provide solely to respond to your inquiry, prepare for an initial conversation, and assess whether SupportLayer Advisory is the right fit for your situation. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information shared with us through the contact form or during an initial conversation is treated as confidential. We do not disclose it outside the firm without your permission, except as required by law or to protect our legal rights.
This site uses necessary cookies to operate and asks for your consent before enabling analytics cookies. Our analytics provider is Google Analytics 4, and it remains switched off until you accept analytics cookies, so no analytics requests are made and no analytics cookies are set beforehand. When accepted, we send only a page view containing the page title and the site address and path, with query strings and anchors removed, so form contents and other personal information are never included. You can change or withdraw your choice at any time by selecting Cookie preferences in the site footer or on the Cookie Policy page, and we then disable analytics and clear the Google Analytics cookies we are able to remove. You can also disable cookies through your browser settings, though some site features may be affected.
Replies in the site assistant are generated by AI and may contain mistakes or be incomplete. Please verify anything important with the team directly. Assistant conversations are not saved: they exist only in your browser and disappear when you reload the page.
We retain contact information and conversation context for as long as necessary to respond to your inquiry and maintain a business relationship. You may request deletion of your information at any time by contacting us.
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us through the contact form or the email address provided in our response to you.
We may update this Privacy Policy from time to time. The current version will always be posted on this page with an effective date.
Questions
If you have questions about this Privacy Policy or how your information is handled, please reach out through the contact form.
